College Students in Class

Certificate III in Business (BSB30115)

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CRICOS Code: 086819A


  • Improve key skills needed for success in a business environment such as communication, teamwork, prioritizing and problem solving
  • Learn to effectively use business software and technology for communication and reporting
  • Explore workplace health and safety regulations and environmental best practices to promote sustainability and safety in the workplace

Program Description

The Certificate III in Business provides learners with a diverse range of skills and knowledge for working in business. Students will cover a range of topics to prepare them for a variety of business industry positions such as customer service adviser, data entry operator, general clerk, payroll officer, typist, word processing operator and more. Students will develop the technical skills they need for business, as well as critically important soft skills, like communication and teamwork, that employers seek.

Successful graduates of the Certificate III in Business will be able to apply a broad range of competencies in varied work contexts, using some discretion, judgment and relevant theoretical knowledge. They will be able to provide technical advice and support to a team.


16 hours of study per week will take place face-to-face in the classroom. Schedules combine the core lecture with foundation skills, and PASS classes.

6 hours per week of coursework will be completed online. The online study component includes exercises, discussion forums, and resources to help with assignments and to provide foundational academic and learning skills. Online study is available 24/7 for students to complete any time, and can be used to reach instructors outside of class.

See the sample schedule.

* Schedules may vary. Optional internship can be scheduled outside of class time.

Program Overview

  • Apply knowledge of WHS legislation in the workplace
  • Write simple documents
  • Make a presentation
  • Maintain business resources
  • Process customer complaints
  • Deliver and monitor a service to customers
  • Work effectively with diversity
  • Contribute to effective workplace relationships
  • Organise workplace information
  • Promote innovation in a team environment
  • Organise personal work priorities and development
  • Implement and monitor environmentally sustainable work practices
Course units may be subject to change

Program Length

64 weeks* (20 hours/week)
48 weeks study total
Includes 6 hours/week online study +
14 hours/week in class study**

Optional internships available for an additional fee. Internship hours vary depending on schedule.
*48 weeks study + up to 16 weeks scheduled breaks.
**For start dates before Feb 26, 2018, program is 30 weeks long, and schedule includes 5 weeks online study and 15 hours in class.

2017 & 2018 Program Start Dates

2017: Nov 6,* 27,* Dec 18*
2018: Jan 15,* Feb 26, Apr 9, Jun 11,
Jul 23, Sep 24, Nov 5


Feb 5 to Feb 23
May 21 to June 8
Sep 3 to Sep 21
Dec 24 to Jan 1, 2019

*2017 and Jan 15, 2018 start dates are delivered over 30 weeks (including 24 weeks study, and 6 weeks break)

Optional Internship Placement

In addition to the course work, students can undertake an unpaid internship placement in the business community. The aim of this placement is to provide practical experience in a business environment. Duties may vary and a business dress code may be required. The internship coordinator will visit students at the work place to offer support.

What is Nationally Recognised Training

Nationally Recognised Training
All ILSC Business College programs are Nationally Recognised Training. The Nationally Recognised Training (NRT) logo is a distinguishable mark of quality for promoting and certifying national vocational education and training leading to Australian Qualifications Framework (AQF) qualifications or Statements of Attainment.