College Students in Class

Certificate II in Business (BSB20115)

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CRICOS Code: 096036E


  • Cover a range of business topics to build entry-level administration skills
  • Develop organisation skills to help you be more effective and productive in any workplace
  • Build a strong foundation for future business studies

Program Description

The Certificate II in Business will prepare you for the workplace. The program has 12 units covering a variety of fundamental business topics. You will learn practical skills and knowledge that can be used in entry-level business administration roles. This includes practical organisational tasks, communication, customer service, teamwork skills and more. The course will also provide basic skills in key word processing and spreadsheet software used in most businesses.

14 hours of study per week will take place face-to-face in the classroom. Schedules combine the core lecture with foundation skills, and PASS classes.

6 hours per week of coursework will be completed online. The online study component includes exercises, discussion forums, and resources to help with assignments and to provide foundational academic and learning skills. Online study is available 24/7 for students to complete any time, and can be used to reach instructors outside of class.

View the Program Flyer for sample schedules.

* Schedules may vary. Optional internship can be scheduled outside of class time.

Program Overview

  • Contribute to health and safety of self and others
  • Deliver a service to customers
  • Work effectively in a business environment
  • Process and maintain workplace information
  • Contribute to workplace innovation
  • Communicate in the workplace
  • Produce simple word processed documents
  • Create and use spreadsheets
  • Communicate electronically
  • Organise and complete daily work activities
  • Work effectively with others
  • Use business technology
Course units may be subject to change

Program Length

34 weeks* (20 hours/week)
Includes 6 hours/week online study +
14 hours/week in class study**

Optional internships available for an additional fee. Internship hours vary depending on schedule.
*24 weeks study + 10 weeks scheduled breaks.
**For start dates before Feb 26, 2018, schedule includes 5 weeks online study and 15 hours in class

2017 & 2018 Program Start Dates

2017: Nov 6, Dec 18
2018: Feb 26, Apr 9, Jun 11, Jul 23, Sep 24, Nov 5


2017: Dec 25, 2017 to Jan 1, 2018;
2018: Feb 5 to Feb 23; May 21 to Jun 8; Sep 3 to Sep 21; Dec 17 to Jan 11, 2019

Optional Internship Placement

Add a volunteer internship to your program to apply your learning and gain hands on skills. Internships are arranged concurrent with studies and run between 7–20 hours per week for a minimum of 8 weeks.* Duties may vary and a business dress code will be required. The internship coordinator will visit students regularly at the work place to assess progress and to offer support. Students will use their placement to analyse and write about topics studied during their course work.

*Internship length varies depending on study location and the needs of the employer.

What is Nationally Recognised Training

Nationally Recognised Training
All ILSC Business College programs are Nationally Recognised Training. The Nationally Recognised Training (NRT) logo is a distinguishable mark of quality for promoting and certifying national vocational education and training leading to Australian Qualifications Framework (AQF) qualifications or Statements of Attainment.